Privacy Policy

We may collect personal information that you provide when making an inquiry or booking, including:

• Name
• Email address
• Telephone number
• Payment and billing information
• Travel dates and passenger details
• Flight, airport, hotel, and pickup information
• Special requests or accessibility requirements
• Communications you send to us

Please do not provide sensitive information unless it is necessary for your booking.

We may automatically collect limited technical information when you visit our website, including:

• IP address
• Browser and device information
• Pages visited and website usage data
• Cookies and similar technologies

We may use your information to:

• Process and manage bookings
• Arrange tours, transfers, and travel services
• Communicate booking confirmations and updates
• Process payments
• Provide customer support
• Improve our website and services
• Prevent fraud and protect our website
• Comply with legal obligations

Our website may use cookies to support essential functionality, remember preferences, and understand how visitors use the website.

You may disable cookies through your browser settings. However, some website features may not work correctly without them.

We do not sell or rent your personal information.

We may share only the information reasonably necessary to provide your booked services with relevant service providers, such as drivers, tour guides, hotels, attractions, transportation operators, and payment processors.

We may also disclose information when required by law, a court order, or a lawful request from a government authority.

Payments may be processed through third-party payment providers. Those providers may collect and process your payment information under their own privacy policies and security practices.

We do not retain complete payment-card details unless expressly stated at the time of payment.

We use reasonable administrative and technical safeguards to protect your personal information. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

Depending on applicable law, you may have the right to request:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your information
• Restriction of certain processing
• Withdrawal of consent where processing is based on consent

To make a request, contact us using the information below. We may need to verify your identity before completing the request.

Our website and services are not directed at children acting independently. We do not knowingly collect personal information directly from children without authorization from a parent or legal guardian.

A parent, guardian, or responsible adult should provide any information required to include a child in a family or group booking.

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

Some service or technology providers may process information outside Thailand. Where applicable, we take reasonable steps to ensure that personal information receives appropriate protection.

We may update this Privacy Policy periodically. We will notify registered or affected users of material changes by email when appropriate. The revised policy will show its updated effective date.